Frequently Asked questions
Product Information
Product Information
How do you test products?
How do you test products?
Parëva products undergo rigorous testing, conducted by independent third-party labs. These tests involve a range of parameters, including precise instrumentation measurements, consumer usage evaluations, and expert assessments. Unlike our approach, most other brands are not required to perform formal testing.
Where are your products manufactured?
Where are your products manufactured?
All Parëva products are proudly made in The United States of America. Our exclusive technology is Molecur 3 is made in Switzerland.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
All Parëva products undergo independent
dermatologist safety testing and are formulated to be suitable for sensitive skin. However, if you have sensitive skin, we recommend performing a patch test and starting with a gradual usage schedule (e.g., three times a week) before slowly increasing frequency.
How should I store my skincare products?
How should I store my skincare products?
ParëvaTM products have specialized packaging to enhance formulation stability and consumer experience. We recommend keeping the products away from direct sunlight or heat.
What is your product philosophy?
What is your product philosophy?
Parëva products are Clinically Crafted and Joyfully simple. We intentionally created an uncomplicated 3-step process that gives your powerful results without unnecessary 10+ steps. Our formulations have a signature fragrance, created in partnership with a French Master Perfumer to delight the senses.
Ingredients and Safety
Where can I find the ingredients for each product?
Where can I find the ingredients for each product?
All Parëva products have a document call The (F)actuals which provides a detailed breakdown of the ingredients in every formula. Parëva is the first brand to provide this for cosmetic products and is available on the product page and in each box. We have
an ingredient listing label on the back of the packaging.
Do your products contain parabens or sulfates?
Do your products contain parabens or sulfates?
Parëva is a clean-brand and our products are free of parabens, sulfates, synthetic dyes, mineral oil and 2700+ questionable ingredients.
Are your products cruelty-free and vegan?
Are your products cruelty-free and vegan?
Parëva products are not tested on animals, we are a cruelty-free, vegan brand.
How long does it take to see results?
How long does it take to see results?
Parëva products are clinically crafted with premium bio-actives at effective concentrations, delivering visible results in as little as four weeks. Specifically, the RH5.5 Hydrabond Primer enhances barrier function and minimizes the appearance of pores after just one use. Please note that individual results may vary.
Ordering and Shipping
My item(s) broke during delivery, can I get a new one?
My item(s) broke during delivery, can I get a new one?
We do everything in our power to
avoid this issue but damage can happen from time to time. Please reach out to
our support team at hello@parevabeauty.com
with your product information and pictures of the damage that occurred during shipping. They will be able to help!
What is your shipping policy?
What is your shipping policy?
If your order is placed before 1:00PM
PST it will ship the same business day. If your order is placed after 1:00PM
PST, it may not be shipped until the following business day. Orders placed on
Friday after 1:00PM PST will not ship until the following business day, Monday.
Can I make changes to my order once it's placed?
Can I make changes to my order once it's placed?
Once an order is placed, we immediately begin preparing it to ship out to you! We do not have the ability to adjust or make changes to your order at this time. In the case an incorrect address is entered during the checkout process, we cannot guarantee that changes can be made.
How can I contact customer service?
How can I contact customer service?
Please contact hello@parevabeauty.com for any customer service queries.